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Gift Card Terms

E-GiftCards

If you are interested in purchasing an E-GiftCard for use on franklinmichelle.com. E-GiftCards are available in the following denominations: $25 - $200. E-GiftCards never expire and are non-refundable.

Delivery is typically within a few hours of purchase, pending credit authorization and verification and barring any technical difficulties. E-GiftCard processing time may vary by the time of day an order is submitted. Orders submitted after 11:00pm EST may not be processed until the following day.

To Redeem Online: Enter your E-GiftCard Number and/or Pin Number during checkout online at Franklinmichelle.com. 

E-GiftCards are sent via e-mail to the recipient. Delivery to an incorrect but deliverable address or a nonexistent address as provided by the purchaser is the responsibility of the purchaser.


    • We have the right to cancel E-GiftCards if obtained fraudulently.

    • E-GiftCards can be redeemed for online purchases by entering the E-GiftCard and/or PIN numbers during checkout. 

    • There is no shipping & handling charge for E-GiftCards. E-GiftCards are available to U.S. customers only. E-GiftCard purchases cannot be placed using an International address.

    • When merchandise is ordered along with E-GiftCards, sales tax and shipping and handling will be applied to the merchandise portion of the order - not the E-GiftCards.

E-GiftCard purchases are not eligible for promotional discounts.

Merchandise returns by mail will be refunded in the form of an Franklin Michelle E-GiftCard or Store Credit.

To check the available balance on an E-GiftCard, , or call . click here

Use of an E-GiftCard card constitutes acceptance of the following terms. Cards cannot be redeemed for cash, except as required by law. This E-card is issued by Franklin Michelle and is redeemable for merchandise only in the U.S. at Franklinmichelle.com unless otherwise required by applicable law. This card may not be used for payment on any credit card account, to purchase another GiftCard, or toward previously purchased merchandise. Treat this card as cash. If this card is lost, stolen or destroyed, Franklin Michelle may replace it if you provide the card number. Replacement card will be the value of the card at the time Franklin Michelle receives your report of loss, theft or unauthorized use. This card carries no expiration date. 

If you need assistance, please call Customer Service at 1-855-214-0004. Your E-GiftCard number is required for all inquiries.

Gift Receipt

For a complimentary gift receipt, you will need to check the box where it says 'Is this a Gift?' during checkout.

Prices will not display on the invoice that accompanies the order.
Price will be removed from the actual tag on the item
Due to customs restrictions International orders are not eligible for gift receipt services.