MAKING AN INTERNATIONAL RETURN
RETURN BY MAIL
•Log into your FranklinMichelle.com account
•Click on Completed Orders and select Return items
•Complete the return form
Option 1. Pay the return postage yourself.
The package should be taken to your postal carrier and mailed to the following address:
FM Online / RETURNS DEPARTMENT
Po Box 298
Pedricktown, NJ 08067
This address can only be used to return items purchased at FranklinMichelle.com.
PLEASE ALLOW UP TO TWO WEEKS FOR US TO RECEIVE AND PROCESS YOUR RETURN. RETURN TRACKING INFORMATION WILL BE AVAILABLE UP TO THREE DAYS AFTER MAILING. YOU WILL RECEIVE AN EMAIL ONCE YOUR RETURN IS PROCESSED.
IF YOU HAVE LOST OR MISPLACED YOUR RETURN LABEL, VISIT USPS AND PRINT A NEW ONE USING YOUR ORDER NUMBER AND BILLING ZIP CODE.
All returns must conform to the guidelines of our Return policy and must be accompanied by the original invoice.